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Join Evolution Consultants as we sit down with Dr. Andrew L. Whaley, a San Antonio-based orthopedic surgeon and founder of Orthopaedic Surgery and Sports Medicine of San Antonio (OSSMSA). In this interview, Dr. Whaley shares his experience working with our medical management firm and how Evolution Consultants transformed his medical practice.
Evolution Consultants has been instrumental in transforming my startup medical practice from concept to reality. care. Beginning with the initial proforma to full implementation, their guidance was invaluable. Their expertise in implementing EHR systems ensured a seamless transition into office visits. They excelled in staff acquisition, obtaining skilled personnel to meet my needs efficiently. They expertly handled the typical frustrations of contracting and credentialing while securing necessary and favorable agreements. Additionally, Evolution Consultants elevated our online presence through comprehensive digital marketing strategies, including custom website design and targeted advertising campaigns. Their marketing approach excelled where other larger firms failed, and they did so with a much better value which is critical to a startup or small practice. They excel as a sounding board for the expansion of the practice and services to be rendered. This overall holistic approach has significantly boosted my practice's visibility and operational efficiency, setting me on a path to sustainable growth. Evolution's personalized and proactive strategies have been invaluable in navigating the complexities of starting a new practice.
"I have been working with Evolution Consultants for almost 20 years. I was one of their very first clients when I started my solo practice in 2006 and I cannot express how transformative their services have been for my practice. From the very beginning, their team has demonstrated exceptional professionalism and expertise in medical billing, consulting and practice management.
Over the last 20 years my solo practice has grown from a rented old house to a land purchase and new office construction with multiple providers and almost 17,000 active patients. Evolutions Consultants has been there every step of the way from EMR conversions to ACO transitions helping coordinate all the moving parts and making the practice the success it is today. My goal from day one was to stay independent and true the to practice of medicine. I would not have been able to do that without Evolutions Consultants. They are as much a part of my practice as my staff and providers. If your goal is to be successful and enjoy the practice of medicine, then Evolutions Consultants is the group for you."
Dr. Brandon Broome from San Antonio Orthopaedic Specialists explains the value of Evolution Consultants' services.
"It is my pleasure to write this recommendation for [Evolution Consultants'] services. To fully appreciate my comments, a little background. Before 2002, I had been in two large groups both of which had collection teams sequestered at distant sites so that they were entirely inaccessible to the physicians. There were two distinct problems with this. First, whenever a problem with processing claims was identified and corrected, the fix was always temporary. I would never know if new people were swapped out or that the collectors just did not care. Next, one could never walk down the hallway to talk to the collector and ask any questions of them. So, when I went on my own, I was adamant about having in house, and immediately accessible collection staff. Initially, this worked better than my previous experience. However, as I got busier, the collections seemed to start lagging more. Since switching to MDEvolution, our days in collections have decreased from a few months to less than 20."
"We hired Evolution Consultants to help us with our medical practice. They are very knowledgeable and professional. They showed us many areas to improve. We have continued to use them for advice. I would highly recommend them to anyone looking to improve their practice."
See what Brandon Broome, M.D. from San Antonio Orthopaedic Specialists has to say about working with us!
We began working with Evolution because we heard they were experts in healthcare management and practice startups. We were facing a lot of challenges with leaving one group and opening a private practice. We thought we were organized but quickly learned that we had much to do. The Evolution team helped to provide knowledge and experience where we fell short. They have provided a lot of insight into building our practice.
-Emily Carlson, Practice Administrator
Kansas City Vascular Institute LLC
Partnering with Evolution has been an incredible move for our practice and has made a meaningful difference in our operations. As a small clinic in a high-cost tourist town, building an in-house billing team was simply not feasible. Evolution stepped in at a critical time—supporting us through a complex transition to a new EHR and taking over our billing operations with skill and precision.
Their team is highly knowledgeable, process-driven, and stays up to date on current industry standards. With their support, we’ve not only stabilized our revenue cycle but seen measurable growth over the past year. Beyond billing, Evolution has also helped fill key gaps in areas like credentialing and management consulting—offering a level of expertise that’s hard to find in a small-market setting.
They turned what could have been a daunting transition into a smooth, successful process. We consider ourselves fortunate to have Evolution as a trusted partner in our continued growth.
-Teton Orthopedics
I contacted Evolution as I was in a challenging situation and sought their help to evaluate, restructure, and organize the billing department. Due to their relentless effort and high level of competency, many of the monies soon to be lost were recovered. I would certainly recommend their services.
-Mark D. Garcia, DO
"I have had the pleasure to work with Evolution Consultants for the past 10 years. The level of service and professionalism received from Misty and Julie and the experienced professionals at Evolution Consultants are unparalleled. I have personally grown as a manager due to the support, knowledge, and information they share and have to offer. They are a great company to work with and I have enjoyed working with them throughout the years! A great group of people!"
"Evolution Consultants, LLC is located in New Braunfels and strives to operate on a system of checks and balances. The group seeks to efficiently manage medical practices in the area by helping implement electronic health record conversion, medical code and billing audits, third party billing and collections, and more. They seek to adapt to the needs of customers’ growing practices and strategize for success." - expertise.com
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